After Sale Service and Warranties

We are so confident with our product that we offer an amazing 15 years warranty on our cabinet carcasses! We also offer after sale services,so if something isn’t quite right or adjustments need to be made for a seamless design we are more than happy to send someone out to fix this.

Materials in which have not been listed are also subject to warranty by the relevant manufacturers

Product manufacturers warranty: If a product is defective by supplier, Haute kitchens, at its
discretion, will choose to do one of the following.

– Arrange replacement of the defective product, by supplier; or
– Arrange repair of the defective product, by supplier

If a product cannot be replaced or is no longer available, the suppliers, at their discretion,
may replace the product by a suitable substituted item to be as close as the original
product in form, colour, and functionality. However, the manufacturer cannot guarantee the
replacement product will be the same in all aspects as the originally used item.

Haute Kitchens offers a 15-year workmanship warranty and will guarantee the product will
be free from defective workmanship. If a product is defective by supplier, Haute kitchens,
at its discretion, will choose to do one of the following.

– Arrange replacement of the defective workmanship; or
– Arrange repair of the defective workmanship

This warranty only applies if the purchased product has been maintained and used for
normal domestic use. The warranty of 15 years begins from the date of installation of
the purchased product.

If a product cannot be replaced or is no longer available, Haute Kitchens, at their complete
discretion, may replace the product by a suitable substituted item to be as close as the
original product in form, colour, and functionality. However, Haute Kitchens cannot
guarantee the replacement product will be the same in all aspects as the originally used
item.

Go Top